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Consumer Lifecycle Brand tracking solution unveiled

12th March 2013 • Software News & ReviewsComments (0)

By James Lawson Panel and brand research firm Panelteam has launched a new Consumer Lifecycle Brand tracking service which enables clients to keep track of their brand performance online. Results are delivered through an instant-access online reporting tool. It has an intuitive and easy to understand user interface. Consumer Lifecycle research is a...

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Rich data collection easier than ever with third gen Janrain

19th December 2012 • Software News & ReviewsComments (0)

By James Lawson Social web user management solutions provider Janrain has released to market the third generation of its industry leading user registration solution, already deployed by dozens of global brands including The Economist, Real.de, Life Champions...

Intelecom launches new version Connect ‘contact centre in the cloud’

18th December 2012 • Software News & ReviewsComments (0)

By James Lawson Intelecom Group, the provider of hosted contact management technology, has launched a new version of Connect, its flexible multichannel cloud contact centre solution. Connect accelerates customer interaction and provides administrators with...

Genesys promises “new era of simplicity” for customer service

6th December 2012 • Software News & ReviewsComments (0)

By James Lawson Genesys, the customer service solutions provider, has announced the launch of Genesys Orchestration which, when combined with the latest Genesys Business Rules application, brings powerful customer service capabilities directly into the hands...

SkySQLs ‘world-class open source database without vendor lock-in’

25th September 2012 • Software News & ReviewsComments (0)

By James Lawson SkySQL has announced a new enterprise suite for the MySQL & MariaDB open source databases, as part of a major launch of innovative open source technology and services designed to ensure the continued competitiveness of the MySQL database...

Jibberin unveils all-in-one social media suite

4th September 2012 • Software News & ReviewsComments (0)

By James Lawson Jibbern has announced the launch of a new social media suite aimed at SMEs that offers an all-in-one management solution. The online solution allows businesses to engage with and monitor multiple social media channels from a single online...