Posts Tagged ‘TPS’

  • Mobile phone

    DMA unveils nuisance caller app

    9th August 2017 • NewsComments (0)

    The DMA has launched TPS Protect, a new app to help consumers avoid nuisance and scam calls. Developed in partnership with First Orion, the app offers an easier way for consumers to avoid unwanted calls, register their mobile number with the Telephone...

  • Telephone receiver dangling from noose

    ICO claims first TPS-related scalp

    17th January 2017 • NewsComments (0)

    Bognor Regis-based IT Protect has been fined £40,000 by the Information Commissioner’s Office for calling people registered with the Telephone Preference Service. This is the first fine for nuisance calls issued by the ICO since it took over management of...

  • Both contentious and confusing. Why can’t they get FPS right?! 

    10th November 2016 • OpinionsComments (0)

    by Mark Roy, Founder and Chairman, REaD Group Charity noun An organisation set up to provide help and raise money for those in need. The above sounds like an important job to me, especially when one considers the knifing that government cuts has given the...

  • Giles Ward-Best

    Five year behind bars for TPS impostor

    3rd November 2016 • NewsComments (0)

    A rogue marketer, who defrauded hundreds of people and impersonated the Telephone Preference Service, has been sentenced to five years in prison and disqualified from being a director for 10 years, following his conviction for fraud. Giles Ward-Best...

  • Helen Lamprell

    Vodafone gets DMA seal of approval

    22nd September 2016 • NewsComments (0)

    Vodafone UK has become the first telecommunications company to receive the TPS Assured accreditation having passed an extensive audit of its outbound call centres by the DMA. The accreditation means that Vodafone and its partners comply fully with both the...

  • Andrew Hind

    Age UK breached Code, says FRSB

    24th March 2016 • NewsComments (0)

    The Fundraising Standards Board (FRSB) has upheld a complaint against Age UK, ruling that the charity had breached the Code of Fundraising Practice (Code) when calling an individual registered with the Telephone Preference Service (TPS) to ask him to consider...

  • Telephone receiver

    TPS drops company name requirement from complaints

    21st October 2015 • NewsComments (0)

    The Telephone Preference Service (TPS) has dropped the need for a named company to be included when consumers make complaints about nuisance or rogue marketing calls. Previously, the TPS required three things: time of call, the phone number that called and...

  • Information Commissioner's Office

    Cold call blocking firm fined

    17th September 2015 • NewsComments (0)

    Another company has been penalised by the ICO for making unsolicited marketing calls to sell cold call blocking devices. Chichester-based Cold Call Eliminations was fined £75,000 after it was found to be trying to sell a call-blocking service and device to...

  • push button telephone

    FRSB finds Breast Cancer Campaign call breached IoF Code of Fundraising Practice

    1st June 2015 • NewsComments (0)

    The Fundraising Standards Board (FRSB) has found that a telephone fundraising call delivered by Insight CCI on behalf of Breast Cancer Campaign twice breached the Institute of Fundraising’s (IoF’s) Code of Fundraising Practice, with potential breaches of...

  • Telephone

    DMA Executive Director calls on industry to put customer first

    20th May 2015 • NewsComments (0)

    In the wake of recent negative press coverage around the death of Olive Cooke, the DMA has called on the industry to act in the best interests of their customers, regardless of the sector they operate in. Mrs Cooke, one of Britain’s longest serving...