PayPal customers in the US will be asked to give consent to automated communications as part of a change to the payment firm’s terms and conditions.
From July, PayPal’s T&Cs will state that customers must accept automated calls, texts and emails. Any customer who declines will be forced to close their account.
PayPal’s updated terms and conditions states: “You consent to receive autodialed or pre-recorded calls and text messages from PayPal at any telephone number that you have provided us or that we have otherwise obtained.”
The company also confirmed it may share contact details with affiliates.