Genesys, the omnichannel customer experience and contact centre solutions firm, has been recognised as a leader in International Data Corporation’s ‘IDC MarketScape: Worldwide Contact Center Infrastructure and Software 2015 Vendor Assessment‘....
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In this issue
GDPR roundtable | Data cleansing
Sortation for free | Addressing
With a 14-year track record in covering the leading edge of direct marketing and customer management, Database Marketing magazine is the premier source of information on exploiting both new and traditional direct channels to the customer.
Reporting on both B2B and B2C issues, each issue contains real job-useful information to keep readers up to date in this rapidly changing area of business.